Privacy Policy

Overview

American Senior Health Advisors, LLC ("ASHA," "we," "us," or "our") is committed to protecting the privacy of individuals who visit joinasha.com and interact with our agent recruiting communications. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.

By accessing or using this site or submitting your information through any form on this site, you acknowledge that you have read and agree to this Privacy Policy.

Information We Collect

We collect information you provide directly to us, including when you:

• Submit an application or interest form on this site
• Request our free Agent Resource Kit or other materials
• Schedule a call or appointment with our team
• Communicate with us by phone, email, or text message
• Register for a webinar or informational session

The types of information we may collect include:

• Full name, email address, and phone number
• State of residence and geographic location
• Insurance license status and license number (if applicable)
• Employment background and professional experience
• Any other information you voluntarily provide

We may also automatically collect certain technical information when you visit our site, including your IP address, browser type, device type, referring URL, and pages viewed. This information is collected through standard web analytics tools and cookies (see below).

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and communicate with you about joining ASHA as a Medicare insurance agent
• To send you recruiting-related emails, text messages, and other communications you have consented to receive
• To provide you with requested materials, including the Agent Resource Kit and educational content
• To schedule and manage appointments and webinar registrations
• To evaluate your interest and qualifications as a potential agent partner
• To improve our website, communications, and recruiting process
• To comply with applicable laws and regulations

SMS and Text Message Communications

Specifically with respect to SMS communications:

• Consent: Your consent to receive SMS messages is obtained through an explicit opt-in checkbox on our forms. Consent is never assumed or implied by providing your phone number alone. Consent to receive text messages is not a condition of any service or transaction.
• Message Frequency: Message frequency varies based on your stage in our recruiting process, but you may receive up to 5–10 messages per month. You will not receive unsolicited promotional SMS blasts.
• Message & Data Rates: Standard message and data rates may apply depending on your wireless carrier and plan.
• Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. After sending STOP, you will receive a single confirmation message and no further SMS messages will be sent.
• Help: To request assistance, reply HELP to any message or contact us directly at [email protected] or (267) 245-7992.
• Supported Carriers: Our SMS program works with all major U.S. wireless carriers including AT&T, T-Mobile, Verizon, and most regional carriers. Carriers are not liable for delayed or undelivered messages.
• Age Requirement: You must be 18 years of age or older to opt in to SMS communications.

Email Communications

By providing your email address and submitting a form on this site, you agree that we may send you transactional and recruiting-related emails, including follow-up messages, appointment confirmations, educational materials, and information about career opportunities with ASHA.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in any email. You may still receive transactional or operationally necessary emails even after unsubscribing from marketing communications.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information in the following limited circumstances:

• Service Providers: We work with third-party service providers (including our CRM platform, email delivery services, and scheduling tools) who assist us in operating this site and managing communications. These providers are contractually required to protect your information and may not use it for any purpose other than providing services to us.
• Insurance Carriers: If you proceed as an agent partner with ASHA, your information may be shared with insurance carriers as part of the contracting and appointment process. This sharing is necessary to the nature of the agent relationship and you will be informed when it occurs.
• Legal Requirements: We may disclose information as required by law, regulation, or valid legal process, or to protect the rights, property, or safety of ASHA or others.
• Business Transfers: If ASHA is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

This site may use cookies — small data files stored on your browser — to improve your experience and collect analytics data. Cookies help us understand how visitors use the site and allow certain functionality such as form pre-fill.

We may also use standard analytics tools (such as Google Analytics) to understand site traffic and usage patterns. These tools may collect your IP address and browsing behavior in aggregate, anonymized form.

You can configure your browser to refuse cookies or alert you when cookies are being sent. Some features of this site may not function properly if cookies are disabled.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. If you have not engaged with our recruiting process and we have no ongoing relationship, we will generally remove your information from active use within 24 months of your last interaction.

You may request deletion of your information at any time by contacting us (see below).

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. By using this site and providing your information, you acknowledge and accept this inherent risk.

We do not store full credit card or payment information on our systems.

Third-Party Links

This site may contain links to third-party websites, including carrier portals, licensing resources, and external tools. ASHA is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

This site is intended for adults who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a minor, we will delete it promptly.

Your Rights

Depending on your state of residence, you may have certain rights with respect to your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain communications at any time

To exercise any of these rights, contact us using the information below. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the effective date at the top of this page. Your continued use of this site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Company: American Senior Health Advisors, LLC
• Website: joinasha.com
• Email: [email protected]
• Phone: (267) 245-7992